Quality Assurance Policy

Crafting Excellence: Where Quality Meets Commitment

At Silkway Cosmetic, quality is not just a promise—it’s a principle embedded in every step of our operations. As a trusted partner for private label cosmetic manufacturing, we ensure that every product adheres to the highest standards of excellence, meeting both Turkish and international legal requirements.

Commitment to Quality

  1. Strict Ingredient Sourcing Standards:

    • All raw materials are procured from certified suppliers, ensuring compliance with international safety and quality regulations.
    • Ingredients undergo rigorous testing to meet cosmetic safety and efficacy standards.
  2. Advanced Manufacturing Processes:

    • Products are developed using cutting-edge technology in collaboration with premier Turkish factories.
    • Every production phase aligns with GMP (Good Manufacturing Practices) and ISO standards.
  3. Comprehensive Testing Protocols:

    • Multi-stage testing, including stability, dermatological, and performance tests, to guarantee product integrity.
    • Each batch is subjected to quality control inspections before delivery to clients.
  4. Legal Compliance:

    • Adherence to Turkey’s Ministry of Health regulations for cosmetic products.
    • International compliance with EU Cosmetic Regulation (EC No 1223/2009), FDA guidelines (where applicable), and other relevant jurisdictions.

How We Ensure Quality

  1. Expert Collaboration:

    • Partnerships with top cosmetic scientists and laboratories in Turkey.
    • Continuous training for teams to stay updated with global industry standards.
  2. Transparent Communication:

    • Regular updates to clients during the development and production process.
    • Detailed product reports, including testing results, ingredient certificates, and compliance documentation.
  3. Client Involvement:

    • Approval of prototypes and final samples before mass production.
    • Post-delivery support to address any questions or concerns.
  4. Commitment to Sustainability:

    • Eco-friendly packaging and production practices wherever possible.
    • Waste reduction and responsible disposal of materials during manufacturing.

Client Rights & Responsibilities

  • Rights:
    • Receive products that meet the agreed contract and sample specifications.
    • Access to documentation proving product quality and compliance.
  • Responsibilities:
    • Provide accurate and clear product requirements during the contract phase.
    • Store and handle products according to provided guidelines to maintain quality.

FAQs for Quality Assurance Policy

All products adhere to GMP, ISO standards, and specific regulations required by target markets.

Ingredients undergo laboratory testing to ensure safety, efficacy, and compliance with legal standards.

Yes, clients can request inspections or virtual updates at specific production milestones.

Absolutely. We provide eco-friendly materials for packaging to align with sustainable practices.

If a product deviates from the agreed specifications, we will review and resolve the issue promptly.